It is your responsibility to read and understand the terms and conditions before confirming your reservation with Annie Au Yoga.

From here on forward an 'event' refers to workshops, retreats, classes, teacher trainings or any other special events.

By signing up to any events held by Annie Au Yoga and hosts, you are agreeing to the following terms and conditions:

Terms and Conditions

  • Annie Au Yoga reserves the right to remove any student from participation if she feels the student exemplifies obnoxious, disrespectful, and violent behaviours towards oneself and others. In the event of students attending the event intoxicated (alcohol or recreational drugs), he or she will be removed from the event immediately without monetary compensation.

  • Students must be in good physical conditions to attend the event. If you have any injuries, please consult a doctor and receive his/her approval before attending.

  • Students should also be in good mental health conditions when attending the event. If there are any pre-existing conditions, please consult a doctor's approval beforehand.

  • In order to receive the certificate, you must to our satisfaction complete all homework assignments, attend every session of the contact hours during the actual event achieve a passing grade on both the written and practical exams given, and complete all of the assignments given where applicable. During the actual contact hours of the event, you will be exposed to the full range of techniques and will be expected to participate fully in all aspects of the program. If for any reasons, you are unable to meet the satisfactory standards, you will not be able to receive the certification.

  • Annie Au Yoga reserves the right of not granting a certification due to obnoxious behaviours, disrespectful speech, and violence towards one self/others. Other conditions may apply. The certification is accredited by Yoga Alliance.

  • Annie Au Yoga is not liable for any personal items and appear to be lost or misplaced during the event period.

  • Participants must be 18+yr or accompanied by parents or legal guardians.

  • Note that yoga is a physical activity. Annie Au Yoga is not liable for any physical injuries that maybe incurred during the event.

  • Participants with previous injuries and illness or if pregnant are welcome to the retreat but should only engage in the event program as long as it does not cause any harm to themselves. In any such instances it is recommend that you consult a medical expert before starting the event.

  • Photos and videos maybe taken during an event These images will be used exclusively by Annie Au Yoga to promote future retreats, workshops and trainings. If you do not wish to be photographed, please inform Annie and her team in advance. We will not include you in any photography and/or videotaping.


Cancellation & Refund

For all trainings with Annie Au Yoga (without outside host):

We accept credit card via Paypal (with 4.5% fee) and bank transfer ($10USD processing fee) via our Payment Gateway. All payment is net of any fees, you must pay any fees charged by your bank.

  • The Initial event deposit is non-refundable unless Annie Au Yoga should cancel the event.

  • The initial deposit made towards hotel reservation is non-refundable.

  • Starting Sept 2019, all remaining balance is due 45 days prior to arrival.

  • We do not offer credits for students arriving late or leaving early.

Cancellation:

  • If cancelled 30 days & prior: 100% refund of event tuition (minus transaction fee and non-refundable deposit).

  • If cancelled 29 days or less before the course: No event tuition refund will be given but we can transfer your credit to be used in any future events held by Annie Au Yoga.

  • If Annie Au Yoga should cancel the event you will be granted a 100% refund (including deposit of event and hotel bookings made via Annie Au Yoga, minus transaction fee) or you can choose to hold your payment to be utilized in any future events held by Annie Au Yoga.

  • If cancelled 30 days & prior: All hotel bookings made via Annie Au Yoga is refunded (minus the deposit and transaction fee).

Annie Au Yoga is not responsible for any unexpected travel delays, loss of baggage or any medical costs we highly recommend you to obtain travel insurance before you embark on your journey.

For any other events held by an outside host:

  • All payments are paid directly to the host/studio.

  • By default we are subject to the cancellation and refund policies of the host / studio regardless of which party should cancel the event.

  • All inquiries on cancellations / exceptions will be met by correspondents of the host / studio. Annie Au Yoga as a third party holds no responsibility of any sort on refunds for cancellations.

Annie Au Yoga is not responsible for your expenses incurred in preparation for any cancelled event, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.

In addition we do not offer credit for a guest arriving late or leaving early. 

Digital Products:

  • All digital products sold are final sale and non-refundable.

  • Online courses including yoga mentorship program is non-refundable after the first week guarantee. After the first week of participation (before the release of the second Module), if you no longer feel that this mentorship is for you, send us an email. I will ask for your completed coursework to make sure you gave it an honest go, and ask what didn’t work for you so we can learn and improve. Once your coursework is received, you’ll get a full refund minus $50 (for processing fees).

Exceptions to our policy cannot be made for any reason.