Terms and Conditions

It is your responsibility to read and understand the terms and conditions before confirming your reservation with Annie Au Yoga.

Annie Au Yoga is not responsible for any unexpected travel delays, loss of baggage or any medical costs we highly recommend you to obtain travel insurance before you embark on your journey.

From here on forward an 'event' refers to workshops, retreats, classes, teacher trainings or any other special events.


Cancellation & refund Policy

FOR ALL TRAININGS with ANNIE AU YOGA (WITHOUT OUTSIDE HOST):

We accept credit card and bank transfer (tuition + 2.9% + 0.3¢) via our Payment Gateway.

  • The Initial deposit is non-refundable unless Annie Au Yoga should cancel the event.

For the remaining balance:

  • If cancelled 30 days & prior: 100% refund (minus transaction fee and non-refundable deposit).

  • if cancelled 30 days or less before the course: No refund will be given but we can transfer your credit to be used in any future training or retreat held by Annie Au Yoga.

  • If Annie Au Yoga should cancel the event you will be granted a 100% refund (including deposit, minus bank charges) or you can choose to hold your payment to be utilized in any future training or retreat held by Annie Au Yoga.

ALL YOGA TEACHER TRAININGS, WORKSHOPS & RETREATS OPERATED WITH AN OUTSIDE HOST:

  • All payment are paid directly to the host/studio.

  • By default we are subject to the cancellation and refund policies of the host / studio regardless of which party should cancel the event.

  • All inquiries on cancellations / exceptions will be met by correspondents of the host / studio. Annie Au Yoga as a third party holds no responsibility of any sort on refunds for cancellations.

Annie Au Yoga is not responsible for your expenses incurred in preparation for any cancelled event, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip.

In addition we do not offer credit for a guest arriving late or leaving early. 

DIGITAL PRODUCTS & ONLINE COURSES

  • All digital products sold are final sale and are non-refundable.

  • Online courses including yoga mentorship program is non-refundable after the first week guarantee. After the first week of participation (before the release of the second Module), if you no longer feel that this mentorship is for you, send us an email. I will ask for your completed coursework to make sure you gave it an honest go, and ask what didn’t work for you so we can learn and improve. Once your coursework is received, you’ll get a full refund minus $50 (for processing fees).

Exceptions to our policy cannot be made for any reason.

 

WAIVER & RELEASE 

  • Annie Au Yoga is not liable for any personal items and appear to be lost or misplaced during the event period.

  • Participants must be 18+yr or accompanied by parents or legal guardians.

  • Note that yoga is a physical activity. Annie Au Yoga is not liable for any physical injuries that maybe incurred during the event.

  • Participants with previous injuries and illness or if pregnant are welcome to the retreat but should only engage in the event program as long as it does not cause any harm to themselves. In any such instances it is recommend that you consult a medical expert before starting the event.

  • Participants release all the rights to the images taken by Annie Au Yoga during the course of an event These images will be used exclusively by Annie Au Yoga to promote future retreats, workshops and trainings. If you do not wish to be photographed, please inform Annie and her team in advance. We will not include you in any photography and/or videotaping.